Privacy Policy
Effective Date: August 11, 2026
Faceinfo (hereinafter "Service") values user privacy and complies with the Personal Information Protection Act and other applicable laws. This policy explains what personal information the Service collects, why, how long it is retained, and what rights users have.
1. Personal Information We Collect
The Service collects the following information in order to provide face analysis.
- Facial photo (uploaded by the user; processed temporarily for analysis)
- Facial measurement data (ratios and feature vectors derived from landmark coordinates)
- Device information and IP address at the time of the analysis request (server logs)
- For paid services: order number, payment method information, and payment approval data (provided by the payment gateway)
Free analysis is available without registration. Identifying information such as name or contact details is collected only where necessary, for example for paid services or inquiry handling.
2. Purpose of Collection and Use
- Providing Five Elements AI face analysis and its results
- Preventing duplicate analysis of the same photo (result cache)
- Payment, generation, delivery, and refund handling for paid reports
- Service quality improvement, error handling, and abuse prevention
3. Handling of Facial Photos and Facial Measurement Data
Original photos are never stored
Uploaded original photos are used solely for analysis processing and are deleted as soon as analysis completes. The Service retains only facial measurement data (numeric values) and analysis results.
- Photos are kept in temporary storage only while being processed, and are deleted automatically once analysis completes or the retention window expires.
- Facial measurement data may be regarded as biometric information used to identify an individual, so it is processed only after obtaining separate consent.
- Facial measurement data is never used for purposes other than providing analysis results, nor to match or search against other individuals' data.
- Users may refuse this separate consent, in which case use of the face analysis service is restricted.
4. Retention and Use Period
Original uploaded photo
Deleted immediately after analysis (kept only in temporary storage, auto-deleted within 24 hours at the latest)
Facial measurement data and analysis results
Free analysis: auto-deleted after up to 24 hours / Paid reports: until the user requests deletion
Server logs (device information, IP)
Auto-deleted after up to 30 days
Payment and transaction records
Periods required by law (records of contracts and subscription withdrawal: 5 years; payment records: 5 years; consumer complaint and dispute records: 3 years)
5. Provision to Third Parties and Overseas Transfer
The Service provides personal information externally only in the cases below, and does not otherwise provide it to third parties without user consent.
| Recipient | Country | Purpose | Items | Retention period |
|---|---|---|---|---|
| Anthropic, PBC (Claude AI) | United States | AI processing of face analysis | Facial photo, facial measurement data | Destroyed after request processing per the recipient's policy |
| Google LLC (AdSense) | United States | Personalized advertising | Cookies, browser information | Per Google's policy |
| Payment gateway | Republic of Korea | Payment and refund processing for paid services | Order information, payment method information | Periods required by law |
Overseas transfers occur only to the extent necessary to provide the Service, and users may refuse them. If refused, use of the AI analysis service is restricted. Transfers take place at the time of the analysis request via network transmission.
6. Use of Cookies
The Service delivers advertising through Google AdSense, and cookies may be used in the process. Users may refuse cookie storage through their browser settings. Google advertising policies
7. User Rights and How to Exercise Them
Users may request access to, correction of, deletion of, or suspension of processing of their personal information at any time. Because free analysis is used without a login, please include the details of your request and the time of the analysis request so we can process it promptly. We do not collect personal information from children under the age of 14.
8. Security Measures
- Encryption in transit (HTTPS)
- Access control over original photos and automatic deletion after processing
- Minimization of processing privileges and management of access logs
9. Privacy Officer
Please contact us below for inquiries, complaints, or remedies regarding the processing of personal information.
Privacy officer: OOO
Business name: OOO
Email: OOO@OOO.OOO
Phone: OOO-OOOO-OOOO
For other privacy infringement reports or counselling, you may contact the Personal Information Dispute Mediation Committee (1833-6972), the Privacy Infringement Report Center (118), the Supreme Prosecutors' Office Cyber Investigation Division (1301), or the National Police Agency Cyber Bureau (182).
10. Changes to This Policy
This policy may be revised in line with changes in law or the Service. Any change will be announced within the Service at least 7 days before it takes effect.